HMIS News

HMIS News

User Training Corner

Welcome to the User Training Corner - where we update you on the latest training news, resources, and content available to MN's HMIS users!

ClientTrack Training

As a reminder, if you have staff who still need training and access to the new ClientTrack HMIS system:

Legacy HMIS Users

  • If you are a MN HMIS user who had a current account in the legacy system (Community Services/ServicePoint) and you want access to the new software (ClientTrack), you are required to complete training online in Moodle.

  • Once you have submitted your Training Completion Form in Moodle, please watch your email inbox (and Junk folder just in case) for an email from Airtable Automations with your ClientTrack login information. The subject line of the email will be "User Login Credentials for ClientTrack, Minnesota's New HMIS."

New HMIS Users

  • For staff who are completely new to using HMIS, you will find the link to register them for User Training here: User Training.

  • As has been our policy, please note that prospective new HMIS users cannot register themselves for training. The registration form must be submitted by the new user's agency supervisor or by another currently active agency HMIS user on their behalf.

New in Moodle

The MN Moodle learning platform is where all current and new HMIS users go to access our training content, to learn new skills and to refresh learning they've done in the past. Some of the content we've added recently includes:

  • Video: Logging in and Setting your Security Question 

  • Video: Guided Workflows in ClientTrack 

  • Video: Searching for a Client

  • Video: Client Intake - Adding a New Client 

New on the Knowledge Base

The MN HMIS Knowledge Base is a one-stop-shop of instructional how-to guides for our most frequently asked questions and workflows. A great page to have bookmarked in your browser! Some of the how-to guide articles we've added to the Knowledge Base recently include:

  • Updating an Existing Coordinated Entry Assessment

  • Exiting a Client from Coordinated Entry

  • Day Shelter Drop-in Center Services

  • How to Run an APR for HUD (CSV)

  • How to Run a CAPER for HUD (CSV)

John Ward