Helpdesk
Minnesota's HMIS Helpdesk is operated by your State System Administrator. Contact us at MNHMIS@icalliances.org. We route your Helpdesk request to the appropriate team member and will respond within 1 business day. Our system, through emails and forms, allows us to efficiently prioritize your requests and give us the ability to organize and prepare the actions needed to serve you best.
Helpdesk hours of operation are Monday through Friday from 9:00am - 3:00pm, with password reset support until 4:30pm.
We have also created the Minnesota HMIS Knowledge Base, which is a collection of articles that answer our most frequently asked questions on the Helpdesk. Everything is sorted into topics and there’s an easy to use search function. It even works well on smartphone and tablet screens!
Newsletter & News Alerts
To email subscribers, ICA issues a regular newsletters and time-sensitive news alerts with announcements about helpful resources, system updates, and changes that impact Minnesota’s HMIS.
CoC Coordinators and Local System Administrators (LSAs)
CoC Coordinators and LSAs are located around Minnesota. For contact information view the CoC Regions page.
HMIS Governance
To contact the HMIS Governance Board or a committee/workgroup, please view the HMIS Governance page
Funders
To contact the state funders, please view the Forms and Instructions page. The contact is listed with each form.
Grievances
If you believe that your rights have been violated concerning your personal or private data held in Minnesota’s HMIS, you may send a written complaint via this form.