Minnesota's HMIS

User Training

HMIS User Training

HMIS Training for New Users:

To become an HMIS user, those brand new to the system will need to complete HMIS User Training. We offer training on an interactive online learning platform called Moodle. The programs and courses on the training platform will introduce users to Minnesota's HMIS through a combination of how-to guides, interactive videos, and quizzes for understanding and readiness.

Please note that prospective users cannot register themselves for training! Instead, to confirm that the information supplied to ICA is accurate and that a prospective user is truly a representative of an HMIS-participating agency, the Registration Form must be submitted by the user's agency supervisor or by another currently active agency HMIS user on their behalf.

MN HMIS User Training Registration Form —> CLICK HERE

Contact the HMIS Helpdesk at mnhmis@icalliances.org if you have any questions about completing the Registration form.

 

ClientTrack Access for Legacy System Users

Required Client Track Training:  

If you are a current MN HMIS user who had an active account in the former/legacy system (Community Services/ServicePoint) and you want access to the new HMIS software ClientTrack, you are still required to complete our online ClientTrack User Training.

 You can take advantage of our convenient, self-paced, online learning platform Moodle to complete the required ClientTrack training here: Moodle 

  • All users must pass a final Quiz and submit a Training Completion Form in Moodle before being granted access to the new HMIS system after it goes live. 

  • Once you have logged into Moodle, you should see the “Required: ClientTrack HMIS Training for All Users” program on your My Courses dashboard page. The required courses are all accessible within this program.

 

Access to Moodle:  

All MN HMIS users should already have a Moodle account. If you've forgotten your password, please first try the "Lost Password" self-service function on the Moodle login page. If you have any issues logging in, email the MN Helpdesk so we can assist you.

 

Users will then receive their live site login credentials once they have completed the online ClientTrack training and submitted a Training Completion Form within Moodle. Email the HMIS Helpdesk with any questions around this process!

Supplemental ClientTrack Training Opportunities

  • The array of extra virtual and in-person trainings ICA provided throughout 2024 was just the beginning! Stay tuned for further information about webinar and live training offerings coming in 2025.

  • Our team is also always adding more and more content to Moodle and the MN HMIS Knowledge Base monthly - including videos, step-by-step written guides, and more.

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