User Training

HMIS User Training

 ***Registration for Minnesota's HMIS Training for new users is temporarily CLOSED, due to the upcoming HMIS software transition from WellSky's Community Services to Eccovia's ClientTrack.

The go-live date for the new HMIS system will at the very end of July 2024, so we anticipate registration for users new to HMIS will be available once again soon after August 1st.

You can stay up-to-date on the latest software transition news by subscribing to our newsletter, and by visiting our the Software Transition page.***


ClientTrack Training for Current HMIS Users

If you are a current MN HMIS user who has an active account in Community Services (ServicePoint) and you plan to transition to the new HMIS software ClientTrack, you are required to complete our online ClientTrack User Training!

 You can now take advantage of our convenient, self-paced, online learning platform Moodle to complete the required ClientTrack training here: Moodle 

  • All users must pass a final Quiz and submit a Training Completion Form in Moodle before being granted access to the new HMIS system after it goes live. 

  • Once you have logged into Moodle, you should see the “Required: ClientTrack HMIS Training for All Users” program on your My Courses dashboard page. The required courses are all accessible within this program.


sUPPLEMENTAL TRAINING OPPORTUNITIES:

  1. To support your online learning, we will offer a series Zoom webinar demos on a variety of data entry topics, beginning in July as well. These will be structured as demos and will not be a replacement for the online Moodle training required for all users. See the links below to register!

  2. In addition, ICA will also be scheduling on-site and virtual trainings, beginning in early August, for teams who have complex or specialized workflows that go beyond the basic intake and program enrollment. A member of ICA MN staff will reach out to arrange the logistics of these trainings soon. 

  3. Then, beginning second week of August, we will begin to add more agency-requested live virtual and in-person trainings into the mix as well. ICA staff would be happy to join your existing meetings, as able, to provide short general demonstrations of the new system. 

  4. These initial trainings will not be the end all be all of trainings. We will be adding more and more content over the next several months. This includes articles, step by step guides, videos, and more. Stay tuned! 


Access to Moodle:  

All MN HMIS users should already have a Moodle account. If you've forgotten your password, please first try the "Lost Password" self-service function on the Moodle login page. If you have any issues logging in, email the MN Helpdesk so we can assist you.

Important Links: