Known APR and CAPER Issues

Attention CoC and ESG Grantees:

There are several known issues with the APR and CAPER reports in ServicePoint that are preventing submissions in Sage.  WellSky, the ServicePoint software vendor, is aware of these issues and has been in communication with HUD.

There is not currently a timeline for resolving these issues.  We are in contact with the HUD Field Office to make sure they are also aware of this issue. 

If you have an upcoming deadline, we recommend reaching out to your funder directly to let them know you are at risk of missing your deadline.  In addition, please notify the Helpdesk at mnhmis@icalliances.org so that we can document this for WellSky.

ICA is in regular communication with WellSky to stress the urgency of addressing this issue.  We will provide updates as we know more.