State System Administrator

The Institute for Community Alliances serves as the State System Administrator (SSA) and oversees the technical design, implementation, and operation of the Homeless Management Information System (HMIS) and ServicePoint software to ensure that the system is fully understood and appropriately utilized by all parties throughout the state. They manage the day-to-day system operations while monitoring and enhancing the functionality of the database, and providing the foundation of HMIS training statewide and HMIS User technical support.