FHPAP Quarter 1 Reports Due November 8th

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FHPAP Reports are due to Minnesota Housing Financing Agency on Friday, November 8th for the first quarter of the new biennium. For a full reporting schedule, please visit Minnesota Housing’s FHPAP page. See changes in your FHPAP reports? This previous ICA newsletter has the info about changes to reports for the new biennium and a  … Read more

RHY Upload Period is October 28th – November 15th

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The data upload submission period for RHY grantees will be 10/28/19 – 11/15/19. There were two known errors with the export, one on Monday 10/28/19 that prevented upload, and an error in the projectcoc.csv:state, but both should now be resolved. If you uploaded your data prior to Wednesday, October 30th, you should re-export and upload your  … Read more

Update on APR and CAPER Issues

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APR and CAPER issues persist, preventing project submissions to Sage. WellSky, our software vendor, has determined the cause and will release a fix to the current version of ServicePoint. They have not yet provided a timeline. ICA continues to be in contact with the HUD field office. If you have an upcoming deadline that may  … Read more

Heed the DQ Email, and Chart Your Path Early


These last 2 weeks, your Regional System Administrator (RSA) has been pushing out data quality emails to projects that need to focus on certain data elements (questions) for Federal Fiscal Year 2019, which runs October 1, 2018 – September 30, 2019. Plan ahead and address your data quality early. Address all cleanup by the end  … Read more

New Data Collection Forms

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As a reminder, all Federal and State Homeless Programs’ data collection forms were changed on 10/1/2019 to reflect the FY 2020 HUD HMIS Data Standards changes. You can find the updated data collection forms on our Forms and Instructions page. Discard previously printed copies? If you printed forms with a date before 10/1/2019 in the  … Read more

Data Entry Tip: Don’t remove clients from households in ServicePoint

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We’ve recently seen some questions on the Helpdesk about households in ServicePoint, and wanted to run a quick article on two common situations. We’re seeing households in the households tab that either don’t match the current in-real-life family or where an agency has removed a household member from a household that another agency created.  Tip  … Read more

Spotlight on a User: Beyond mandated reports


RADIAS Health, previously known as South Metro Human Services, is an integrated healthcare experience serving the well-being of the whole person. Through primary care, behavioral health, pharmacy services, residential treatment and supportive housing throughout the metro area, they provide a continuum of care for all.  RADIAS Health has programs providing case management, Assertive Community Treatment, and housing  … Read more