Lead Agency

The Institute for Community Alliances (ICA) serves as the Lead Agency and State System Administrator (SSA) for the Homeless Management Information System (HMIS) in Minnesota. The Lead Agency sets policy, performs executive functions, and provides strategic direction and oversight for Minnesota’s HMIS. ICA oversees the technical design, implementation, and operation of HMIS and ServicePoint software to ensure that the system is fully understood and appropriately utilized by all parties throughout the state. They manage the day-to-day system operations while monitoring and enhancing the functionality of the database, and providing the foundation of HMIS training statewide and HMIS User technical support.